What is The No Worries Gaurentee?
If you manage to break or damage our knives through normal use (cleaning game/fish, batoning, knife fight with a bear) and manage to survive we will repair or replace it free of charge. Please bring in your wild tale of how you broke it, these fuel us and inspire us. The only caveat is organic scales (bone, antler, ivory, wood). These are not as resilient as our preferred scales and do not stand THE Test™, thus only manufacturing defects are covered on these scales (same warranty on the blade itself).
Is there a time limit to the warranty?
NO, we will cover the knife regardless of how long you have it. We warranty for the life of the knife.
Does the warranty only apply to the original owner?
No, the warranty follows the knife for as long as it exists.
I managed to break my knife, now what?
Simply CONTACT US, advise of the Model / Steel / Scales of your knife and how best to reach you. We will reach out to you and start the repair process.
I dulled my knife or managed to chip it, how do i use my warranty?
Simply CONTACT US with your information and we can get you taken care of.
What is considered "normal use" for your knives?
Here are some general examples to give you an idea:
Why do organic scales not get the same coverage as your synthetic offerings?
Organic scales (wood, ivory, bone, horn) are more fragile then our sythetic offerings (G-10, carbon fiber, Micarta) and cannot take the same punishment. Some of the organic scale options can be fragile due to minute imperfections that all natural materials are subjest to. We take many precautions to strenghten and mitigate these things, but it just isn't possible to hold them to the same standards as our synthetic options. More care should be taken with natural handles. That being said we do honor manufacturing defects on organic scales and warranty the blade itself with the full No Worries Gaurentee. This is also why we do not recommend Kydex or Boltaron sheath options with natural handles. It causes accelrated wear on natural materials and, overtime, could compromise the handles. You are welcome to use these sheath options with natural handles, just be aware that you maybe giving up a bit of warranty coverage in the future.